Part of the debate – in the Senedd at 4:02 pm on 13 May 2020.
In a reversal of fortune. Excellent. [Laughter.] I share the concerns you have, because, when I look at the figures, and when I can see the fall-off in activity for areas that are still open for business, we're still not at normal activity, even in our front-door services like A&E. We're still seeing people opting not to come in, and that concern that is leading to those choices being made is something that—in response to both Lynne Neagle's questions about recognising the mental health harm that can be caused by lockdown, there is of course physical harm potentially where people are not coming in for those urgent care needs. I don't believe the number of people who would have had strokes in the last two months has fallen off, but, actually, our activity over the last two months isn't what we would normally expect at this time of year; the same with other harms as well.
So, I'm really keen—which is why I want to come back with a further statement that we'll set up when I've had those operational plans for the quarter from health boards—to be able set out what 'more normal' could and should look like, to help rebuild the confidence of the public to make use of those services, because I think, without a regular restating of that, that we're not going to see a return to confidence on the sort of treatment that all of us would want for our constituents and, indeed, ourselves.
And if I may, just at the end, Llywydd, I hope that the Member didn't just have a good experience, but I hope the Member is now fit and well again following her recent appearance as a not-so-secret shopper in the national health service.