Okay. Thank you for that, Minister. In terms of the culture change that's needed, obviously, it's not just the staff of local authorities who design and commission services who need that understanding and that compassion that you've just been alluding to. Recently, there's been—. We've seen some unfortunate comments from a local authority councillor in northern Wales that seem to imply that people with 'chaotic lifestyles', as that councillor said, were not deserving of services that were 'expensive', again using that councillor's words. This is, of course, despite the fact that preventing and solving homelessness is always cheaper than letting it happen, and it's still unfortunate that people making these decisions don't understand this. 

So, I'd ask you finally, Minister: what steps will you take to tackle prejudice amongst local authority councillors? Surely, we need compassion not villainisation.