Part of the debate – in the Senedd at 3:31 pm on 2 December 2020.
Sorry, I've been having computer problems all afternoon. Thank you, Presiding Officer.
Local area co-ordinators in Swansea are the unsung heroes of the COVID-19 pandemic, their mission to help anyone who needs support in the community they cover. Local area co-ordinators have responded to over 20,000 enquiries during the pandemic. When Swansea went into lockdown, the local area co-ordinator team was quickly expanded to cover every area of the city, with some council staff being temporarily re-deployed. Since then, they have helped co-ordinate the response in Swansea, with neighbours supporting neighbours to access food or shopping, pick up medication, or make a friendly phone call when they need it most. They have also helped connect older people with local gardeners, helped to get pets to the vets, helped to deal with incidents of fly-tipping, delivered free school meals, supported families in need of clothing and other essentials, and reached out to asylum-seeking families, offering support.
Much of the response would not have been possible without the 2,500 people who came forward to offer neighbour-to-neighbour support, and many of these networks remain in place, including newly established community groups on Facebook and other social media. Throughout the pandemic, Swansea council have also worked side by side with Swansea Council for Voluntary Service and other partners, as well as community groups, and 9,000 people who were told to shield were provided with information about how they could continue to access help.
I'm very proud to come from Swansea, and I would like to thank the local area co-ordinators and their army of local volunteers for what they've done to help our community.