Part of the debate – in the Senedd at 3:02 pm on 9 March 2021.
Trefnydd, I know that one of the Ministers who assiduously watches this is our tourism Minister. So, I wonder if, through you, I could ask for a statement or for some clarification on the latest move by Tripadvisor, which has worried many of the small to medium-sized tourism operators in my constituency. Tripadvisor already takes 15 per cent commission on any sales that come through its site. For a small operator, that's quite a significant chunk. But, interestingly, in the last couple of months, they've sent out an e-mail to all operators to say that, under their new terms and conditions, they're bringing in rights, in perpetuity, for them to have complete access to any pictures and other materials on the websites. Now, this could be completely normal practice. Who knows? But, they are worried that if they decline this kind offer from Tripadvisor to have in-perpetuity rights to all content from their websites—and some of the content on their websites, by the way, Trefnydd, includes Visit Wales content as well—then they will be kicked off Tripadvisor. No matter what you say about Tripadvisor, good or bad, they are a powerful generator of interest in small and medium-sized operators. I will write to the Minister on this as well, Trefnydd, but I wonder if, though your offices, I could seek a statement or some clarification on what guidance can be given to small and medium-sized operators on this assertive new move from Tripadvisor.