Thank you, David, for your kind words. Can I say I'm very sorry to hear of the experience that your constituent has had? If you would be good enough to let me have further details, then I can assure you that I will ask officials to pursue that with Neath Port Talbot local authority and I would be very pleased to do so, because what we do know is when parents ask for help, sometimes that puts us in a very vulnerable position as adults. We know that admitting sometimes that we are struggling or need help, especially when that is something as personal as parenting, can make you feel very, very vulnerable, and you are worried about being judged at the same time as being really worried about what is happening with your child. So, the initial response has to be the right response first time round, so that people are not discouraged from seeking help. I can't comment, because I don't know the full details of the case, but what we also have to recognise is that whilst we can realistically expect schools to manage a certain amount within the school setting, sometimes a family or a child may need help above and beyond the competencies that could be expected within school, and that's where local education authorities and local authorities in general, and sometimes in partnership with health services, need to have wraparound services that the school can refer to, because sometimes it is an outside agency above and beyond school that will need to be there to assist a parent or to assist a child.

So, as I said, I can't comment, because I don't know the full details, but that could be the case, that we needed other services brought in there to support the family. But, David, I can assure you that we continue to work with local authorities around ensuring, especially as we come out of the pandemic—and, goodness me, I hope we are coming out of the pandemic—that they will be ready to respond in a whole-systems approach, not just leave it all to schools, but to ensure that there is youth work, social services input, and partnerships with other organisations to support families if they need it. Because you're quite right—I don't believe in children as being inherently naughty; behaviour is triggered by something and we need to support that, and often disruption at home or things that have been going on at home result in behaviour in school, and we need to ensure that there is support for the family to address what's been going on so that those behaviour issues can be addressed. Many schools do it very well, but education, like democracy, David, is never done. So, there will always be more work for an education Minister, whoever that is lucky enough to be, to do.