Well, thank you for raising that, and I'm aware that there have been a number of issues that have been of interest to Members, new and old, on some changes that have happened, as a result of some Commission decisions or other decisions, and making sure that Members feel that the decisions that are taken are taken on their behalf, and in consultation with Members is important to me as chair of the Commission and I'm sure the other Commissioners as well, and we need to make sure that we are continually improving on this. I suggest that all Members always read their e-mails. Whatever you might be complaining about may well have come to you in an e-mail at some point, and this isn't particular to you, Sam Rowlands, as you're a new Member. But sending out e-mails is not a particularly effective, always, way of communicating and consulting. So, we need to improve on that.

I'm particularly keen as well that the Commission engages with Members, but also that we engage with the groups, possibly more formally than we have done to date, and the group staff, so that we make sure that any decisions that are taken are well enough consulted upon and informed so that the Commissioners take the best possible decisions on behalf of Members and nobody feels bounced by any particular change of rule that's taken place. That's not to say that all Members will always agree with any decision that the Commission changes and takes, but at least they need to be informed decisions.