Innovative Technology

Part of 1. Questions to the Minister for Economy – in the Senedd at 1:59 pm on 7 July 2021.

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Photo of Sarah Murphy Sarah Murphy Labour 1:59, 7 July 2021

Thank you, Minister. According to the TUC, one in four workers in Wales say that monitoring and surveillance at work has increased since the COVID-19 crisis began. This includes tracking and logging workers as they move via wristbands, including when they're on toilet breaks; forcing drivers to have to urinate in bottles because an algorithm has set them an impossible number of deliveries in a day, so they cannot afford to take a break; and people working from home having facial recognition technology used on them via their laptop without their consent. 

Whilst conducting my own research with Professor Lina Dencik at the data justice lab at Cardiff University, we interviewed over 10 different trade unions and found that this oppressive and widespread surveillance is resulting in workers feeling stressed, demotivated, unappreciated and distrusted, breaking down the necessary respect between workers and employers. How can Welsh Government ensure that as new technology is introduced into the workplace it improves workers' lives and does not rob them of their dignity?