GP Services

Part of 2. Questions to the Minister for Health and Social Services – in the Senedd at 3:11 pm on 7 July 2021.

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Photo of Mark Isherwood Mark Isherwood Conservative 3:11, 7 July 2021

Well, I was copied in on a patient's e-mail to Betsi Cadwaladr University Health Board last week, complaining that a lack of permanent GPs at St Mark's surgery in Connah's Quay is, quote, 'now causing major problems as unable to book an appointment to see a doctor'. They tried to get through to the switchboard from 8 a.m. on 22, 23 and 24 June, and on each occasion, they were kept waiting for 45 minutes before being told that no appointments were left. On 28 June, a voicemail said the surgery was closed. Responding to me, the health board said the root of the problem was the unexpected sickness of two GPs due to be physically present and on duty on Monday, adding that this was the consequence of unplanned sickness, and this is now subject to the intervention of the area team to ensure this situation does not recur. However, this did not address the problem identified before 28 June, and similar problems are being raised by constituents who are patients at other practices.

What engagement are you therefore now having or planning with the relevant professional bodies, where it's now nine years since both the British Medical Association Cymru and the Royal College of General Practitioners Wales first launched campaigns warning members of a ticking time bomb, and seven years since the north Wales medical committee came to the Assembly, warning that general practice in north Wales was in crisis?