Part of the debate – in the Senedd at 2:52 pm on 13 July 2021.
Trefnydd, I'm actually quite saddened and deeply frustrated to realise that, in Aberconwy, and on a frequent basis, some of our pubs, hotels and eateries are now having to turn potential customers and visitors away. I have one cafe that is only able to operate three days a week, and another licensee with two operations only able to keep one of his businesses open. And I have other hoteliers who are really struggling now to find trained staff. The hospitality and retail sectors are indeed the perfect setting to learn new and essential life skills, including teamwork, customer service and time management. Having come through an astoundingly difficult time due to frequent lockdowns, this is the last thing that our businesses need. I'm playing my own role in confronting this problem by holding a virtual round-table this summer with business owners, local colleges and those who can help face down some of these challenges posed.
There are many disparate issues that have contributed to the present shortage—unclear routes from formal education, an entrenched reputational challenge, as well as the issue of wage levels. Training is a really big issue for these businesses. So, Trefnydd, really, what I'm looking for is a statement on what you as a Welsh Government are doing to support these businesses. Are you likely or minded to provide a training grant, because, clearly, when people have got people off self-isolating, other staff covering them, there isn't the capability or facility to train staff? I've been asked on numerous occasions now, 'What will you do as a Welsh Government?' Thank you. Diolch.