Llywydd, I thank Jayne Bryant for all of those points. She is right, isn't she, to point to the enormous pressure that our primary care colleagues have faced over the pandemic and continue to face today and we're going to be asking these same people now to embark on the flu campaign, which will be more important than ever in Wales this winter, and, as Members will have heard, the primary care community will also be part of delivering the autumn booster vaccination campaign for people in the top priority group. So, we're going to be asking even more of people over the weeks and months ahead, and the public really does have a part to play, as Jayne Bryant said. Remote consultations are here to stay, Llywydd, and a very good thing that is too. We do hear—as the leader of the Royal College of General Practitioners, Professor Martin Marshall, said at the weekend—we do hear a lot from people who feel that they would rather be seen face to face. We hear less of the experience of those people who would much rather be able to have a consultation over the phone or over the video because of the way that that allows them to go about other parts of their daily lives. In that same article, Professor Marshall calculated that over half of consultations by primary care clinicians are now carried out face to face. But we have to persuade the public that there are other parts of the primary care family beyond the GPs themselves—pharmacy, community pharmacy, is particularly important here in Wales—and that we can all help to keep a system that is under significant strain, and when real demands are to be made, we can all help by making sure that we go to the right place. That is why the 'Help Us, Help You' campaign that the Welsh Government has been running recently seeks to persuade people to make sure that they only seek a face-to-face consultation with a GP when that is the right clinical course of action.

And in the longer run, we will continue to pursue the approach we have had in Wales now for a number of years: GPs should see only people who need the level of skill and qualification that a GP possesses. There are many other members of the primary care team—physiotherapists, pharmacists, occupational therapists, paramedics—who are equally capable clinically of providing a service to many people who go to primary care, and that team approach to the delivery of services is one we will continue to promote to secure the long-term health of primary care services in Wales.