Access to GP Services

Part of 1. Questions to the First Minister – in the Senedd at 2:19 pm on 28 September 2021.

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Photo of Janet Finch-Saunders Janet Finch-Saunders Conservative 2:19, 28 September 2021

Thank you. First Minister, an increasing number of constituents have raised concerns about their ability to secure a face-to-face appointment with locals GPs, with some being repeatedly told that all appointments at their practice are frequently booked—numerous phone calls on a daily basis and yet unable to secure any appointments. Of course, the use of online and telephone appointments have been a key part of the response in tackling the demand caused by COVID, however not everyone can or will consider these methods for such private and sensitive personal health issues. The year before, Age Cymru found that nine out of 10 people aged 75 and over actually consulted their GP during this time. So, when you look at the numbers now receiving these consultations, these measures are acting as a barrier. I've got GPs raising their concerns with me as well regarding the lack of ambulances when they need to make referrals. So, will you commit today to reviewing the guidance and support available to our GPs to enable a much easier and greater interface with patients? And also, with cervical screenings being of utmost importance in our GP practices, and the vital nature of ensuring that everyone with a cervix receives critical screening, does the First Minister agree with Sir Keir Starmer—[Interruption.]—that it is transphobic to say that only women have a cervix?