Now, 2 Wish makes first contact with families within 24 or 48 hours of people being referred to them, but they are concerned that not everyone is able to access that kind of support. And that's what they are asking for through this petition: that medical staff should provide that offer of support to families, even if the family doesn't necessarily feel that they want to take advantage of that offer. As Natalie Edwards, who lost her son, Griff, when he was eight months old, said, also on the 2 Wish website: