6. Statement by the Deputy Minister for Social Services: Age Friendly Wales: Our strategy for an Ageing Society

Part of the debate – in the Senedd at 4:45 pm on 30 November 2021.

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Photo of Julie Morgan Julie Morgan Labour 4:45, 30 November 2021

Thank you very much. Thank you for your welcome to the plan, and for your very positive words. I think it’s absolutely right, as you say, that we do what we can for the most vulnerable in society, but I also think it’s important to remember the contribution that older people make, because I think there are many positive things that we can draw attention to, such as the volunteering that older people do. I’m sure the Member is aware of the charity shops that are kept going by older people, and during the pandemic it was really noticed how older people, who were tending to stay in their homes—how much they were missed. So, I think it’s important we look at the positive side of ageing as well. But I absolutely agree with him that they are some of the most vulnerable people, and we need to do what we can to help them.

I’m pleased he mentioned Carers Rights Day. I met a number of groups of unpaid carers last week to listen to the stories of how they’d coped in the pandemic and the difficulties that they had encountered. It was very moving—deeply moving, really—their commitment to the people that they loved, looking after them, and what they were doing, and I think it’s absolutely right that we do all we possibly can to help them. That’s why, during this financial year, we have given £10 million to carers, and that money is going to provide—. Well, £3 million of it is for respite care, because that’s what unpaid carers have told us—that having the respite and having a break is the most important thing for them that they can possibly have. And then we’ve given another £5.5 million to the local authorities to give directly to carers to help them with what is most important to them. So, we certainly have recognised this. Older unpaid carers are also recognised, because we know there are so many situations where an older person is looking after a husband, possibly, with Alzheimer’s—a really hard, difficult time, and as much help as possible is needed.

The issue of digital inclusion is very important, and our digital strategy in Wales does recognise the fact that people do need not only devices to use, but they also need help in order to use them. So, that is part of our strategy. But also we do recognise that there are many older people in particular who don’t want to be digitally literate or are unable to be, and so part of our strategy is to recognise that and we need to get information to all members of society how they choose to get their information. So, I think it is recognised that that is a very important point.

On integration of services, absolutely; that’s one of the key things that we want in the Welsh Government to do—to get greater integration of health and social services. The Minister for Health and Social Services and myself work very closely together to make sure that this integration is there, and we hope to see even more integration of health and social services. On the issue of access to GPs, again, some people benefited enormously from the digital way of working, and we know that, I think. But I know there are a significant number of older people who want the face-to-face contact. I think that he has suggested a blended approach, and I think that is something that we will probably move towards.

On Welsh and the first language, I absolutely agree. From my own family experience, I know perhaps when you get older, it's only your own first language that you want to use. But, in any case, people should have the opportunity to use Welsh when they access services, and certainly if they are in a care home. Our strategy in health and social services, 'More than just words' is a strategy that we're working on to improve the number of Welsh speakers. I don't think there are enough Welsh-speaking staff. We want to have an age-friendly society where everybody feels that they have a place,  and then it's absolutely essential that we get the Welsh language rightly in its right place.

And then, finally, how are we going to review it and see how we're going to make progress? Well, certainly, the Swansea research has given us a baseline. The research of the older persons commissioner has given us a baseline, and so we will be measuring how this strategy works.