COVID-19 has not prevented us from undertaking important engagement work, but it has meant that much of the work has moved online. We have run focus groups and events online, as well as education sessions, surveys and workshops. While this has caused some challenges, it's also offered opportunities for us to reach people who have not previously engaged with our work, such as those who find it difficult to travel to our activities. We have been mindful of those who are digitally excluded by conducting face-to-face interviews wherever possible or to contact over the phone when needed. We are currently evaluating and reviewing our online engagement work to ensure that it complements face-to-face work when restrictions allow.