Thank you for that answer, First Minister. As we heard last week in media reports, ambulance workers are telling us that, really, it is a soul-destroying job that they're facing at the moment, and many, sadly, are having to revert to anti-depressants to get them through the day. From covert recordings, we heard that, actually, from a management level, where genuine concerns are being raised, people are being put on pathways to disciplinary measures against them. That cannot be right, First Minister, and I hope you'll agree with me that that cannot be tolerated in a public organisation anywhere in Wales. These staff are under huge amounts of pressure. I'm grateful for you indicating the additional staff that are coming forward from recent recruitment drives, but what assurances can you give the Senedd, what assurances can you give ambulance workers and what assurances can you give the people of Wales that in the coming weeks and months we will see genuine improvement in the response times of the ambulance service across Wales and that these figures will start to improve, and that through the course of the summer the target times that your own Government has set the service will be met?