Now, I agree with the core principle that houses owned by associations and local authorities have to be in a good, presentable and habitable condition, but I think some might question whether the Welsh housing quality standard has worked to its best ability. The results of the tenants' survey speak volumes: only 53.6 per cent of respondents agreed that their home is in a good condition; only 60.3 per cent agreed that their home met the specific requirements of the household; and 44 per cent had never heard of the Wales housing quality standard. So, I would be grateful if you could outline what measures you will take to ensure that tenants are made aware of these standards, and how they are feeling empowered to seek necessary changes. 

I'm also aware, from some meetings that have been held recently, how sometimes, when tenants are offered the opportunity to have some improvements—it might be new heating or windows, and I know this has come up in our committee, regarding the decarbonisation of properties—that sometimes tenants are a little unwilling themselves to allow contractors to go in. So, I suppose my No.1 question is to ask how you as a Government can perhaps make our tenants more aware of these housing quality standards, and how then we can provide confidence in the tenants to allow these works to be done, because it is going to benefit them.

On the other hand, you would agree with me, I'm sure, Minister, that some tenants are reporting waiting up to 10 years for some repairs to be completed. It's also important to consider whether the WHQS pursues reasonable repairs and replacements. You've referred to flooring, energy efficiency and to minimise exposure to noise. However, evidence from Linc Cymru, ClwydAlyn and Pobl Group has highlighted, for example, that in Wales they have to change a kitchen every 15 years, yet the same kitchens, from the same manufacturers, in England require changing only every 20 years. Bathroom suites are similar, at 25 years in Wales and 30 years in England. Now, the housing associations clearly highlight that Welsh social landlords are being subjected to millions of pounds' worth of costs unnecessarily. So, would you look at that, or respond, to see whether finance can be freed to spend elsewhere in social homes?

Money is a major concern. Social landlords remain committed to delivering low-carbon homes for the good of their tenants, the environment and the planet. However, they have made it clear to the climate change committee that safety matters should take a higher priority than decarbonisation ambitions, if there are limited resources. The Future Generations Commissioner for Wales has published a report that states that the cost to retrofit all social housing to reach an A energy performance certificate rating in Wales will be £5.5 billion. So, this would equate to an average of £24,000 per home. Do you agree with the future generations commissioner's costings, and, if so, will the Welsh Government be delivering this funding that's required? Even Community Housing Cymru has stated that the Wales housing quality standard 2 financing model will need to provide the boards of each social landlord sufficient assurance that the standard is achievable without compromising the other organisation's objectives.

Where works are planned to take place, it is a fact, as I've already mentioned, that social landlords are facing resistance from tenants. According to the social housing decarbonisation fund study, the main drivers of tenant refusal are having rooms unusable during works at 43 per cent; the time work will take, 45 per cent; the noise disruption of the work at 60 per cent, and some just disliking change at 62 per cent. So, whilst I appreciate that the voices of over 900 tenants have been heard, bearing in mind those statistics, how do you, going forward, aim to achieve the goal of ensuring that tenants are no worse off as a result of the decarbonisation work in their homes, and that we can all work together to ensure that we carry out the Wales housing quality standards to a degree where all our tenants can benefit from them? Thank you.