Social Services and Well-being (Wales) Act 2014

Part of 1. Questions to the Minister for Health and Social Services – in the Senedd at 2:16 pm on 11 May 2022.

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Photo of Mark Isherwood Mark Isherwood Conservative 2:16, 11 May 2022

The Social Services and Well-being (Wales) Act 2014 places a specific duty on local authorities to promote the involvement of people in the design and delivery of care and support services. However, almost daily, I receive cases where public bodies have dictated how they will communicate with autistic and neurodiverse people and their families and carers, regardless of their individual communication and processing needs.

I also note that the report following February's Wales carers summit states that the key themes covered the need for general improvements in carers accessing and benefiting from their rights within the social services and well-being Act, and that in response to a statement, carers have told us they're often ignored or seen as unimportant by health and social care professionals, despite providing the majority of care in Wales and having rights under the Act. The chief executive of Social Care Wales recognised that the implementation of the Act is challenging and said a programme of work is also under way on strength-based approaches and person-centred planning to try and embed the aspirations of the Act.

How and when in practice will the Welsh Government therefore begin monitoring the Act's implementation by public bodies accordingly, to ensure that the Act's aspirations are embedded within this, eight years after the voice of the people concerned was supposed to be at the centre of this?