Communication with Patients

Part of 2. Questions to the Minister for Health and Social Services – in the Senedd at 2:40 pm on 12 October 2022.

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Photo of Baroness Mair Eluned Morgan Baroness Mair Eluned Morgan Labour 2:40, 12 October 2022

Thanks. Well, first of all, clinicians should be writing notes; they should be writing notes at the time of treatment. So, there's no excuse for that; that's a requirement. But, in terms of lost notes, I think part of the answer to this is to digitise, which is why I've spent quite a lot of my time trying to make sure that we make sure that we have a far more modern NHS, that we invest in the NHS. And we are investing more per head than England is. So, we're investing about £18 per head compared to £11.50. And that digital transformation programme will make sure that we are in a situation where we can know exactly what's going on, that the systems will speak to each other, and then, we won't have the situation where notes are lost.