Thank you, Presiding Officer. First Minister, on the weekend, there were a series of incidences where ambulances could not turn up to critical incidents. Ben Symons, a 22-year-old, was laying on a football pitch in Cefn Cribwr with a serious back injury. His mother said at the time that there was a disgraceful wait involved, five hours, and that the system is broken. Do you agree with his mother?