Part of the debate – in the Senedd at 4:22 pm on 26 October 2022.
I've been to three cost-of-living seminars in north Wales recently, and communication of what benefits people are entitled to was the biggest issue. There have been a variety of suggestions: an online grant checker, printing the CAB advice number on prescription bags from the pharmacy, having community advisers who get to know those hard to reach in the community and a single-point-of-access number, and I'd like the Government to write to everybody, as they did during the pandemic—that's my suggestion as well.
It was also discussed that there was a need for residents and, also, organisations to know what's happening. We need to make every contact count, so that's councillors; CABx; council social care; housing, revenue and benefits departments; and lottery fund officers. The list goes on: doctors, foodbanks, health visitors and district nurses.
Delivering benefits is messy, bureaucratic and costly. Local authorities are short staffed; I saw a local authority advertising for 12 new benefits staff, but each of those were on low pay as well, so that doesn't help. But, fundamentally, if universal credit had an uplift; if we had a universal basic income; if everyone had an inflationary increase; and if public services, which in Wales are a big employer, were properly funded, not cut year after year, people would have money in their pockets to spend in the local economy. Surely, that would be better.
I listen and learn, and those who have money conserve it, while those who don't are most generous and they will spend it—they will buy raffle tickets and they will help the community, spending each last bit of their money helping others, not hoarding it away.
If that change does not happen, we need to devolve social security. I think a fundamental change is needed. We need to get rid of the benefits system and bureaucracy once and for all. Anyway, thank you.