I was grateful that the Member wrote to me about his constituents' experience of being left behind in Llanwrtyd, and I hope he got my response on that. There have been problems right across the rail system. We've been particularly struggling with the legacy fleet of trains that are, many of them, not as reliable as we'd want them to be, and that has been causing impacts on the reliability of services. We are very hopeful that the new trains—one is already operating on the Conwy valley line, another is due to come into service on the Rhymney valley line early in the new year, and then they'll be cascaded throughout the year, which I think will make a significant difference, not only to passenger comfort, but also to capacity; they'll be able to carry more passengers.

We also are promoting the Heart of Wales line through free travel for concessionary pass holders between October and March, and we are looking as well at visitor opportunities around the stations when they get there. I'm meeting with passenger groups soon to discuss further opportunities for that.

On the communication point he raises when things do go wrong, I think it is a very fair point, and we know that there have been failures that have been raised in this Chamber before, with the poor communication with passengers. I will ask Transport for Wales to write to you further about that and the issue of stopping in Ferryside to see what more can be done for what is a legitimate grievance.