The Post Office and Royal Mail

Part of 1. Questions to the Minister for Social Justice – in the Senedd at 2:13 pm on 7 December 2022.

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Photo of Heledd Fychan Heledd Fychan Plaid Cymru 2:13, 7 December 2022

(Translated)

Thank you very much, Deputy Minister. Our postal service, of course, through the Post Office and the Royal Mail, is an essential service for so many people in our communities. In my region, a number of post offices have closed or have reduced their opening hours, and there are specific concerns regarding the future of Pontypridd post office—an extremely busy post office in Pontypridd town centre that is due to close on 23 December with no certainty yet if it will reopen.

Furthermore, and as you'll be aware, there is an ongoing dispute involving the Royal Mail employees, and today I'd like to send a message of support to those employees who are fighting for their working conditions and the future of the service. We heard evidence in the media last week regarding how the service is run. Letters are no longer being prioritised, and there has been a reduction in the number of employees, meaning that some people are missing important mail such as vital medical appointments because letters are not reaching them in time. I would therefore like to ask: what specific discussions have you or your officials had with the Post Office and the Royal Mail in terms of these elements of their services, and specifically in terms of the Royal Mail, the dispute, in order to ensure that the workers' demands are being addressed by management and that this vital service is safeguarded for the future?