Thank you. I did respond accordingly. But of course, this wasn't a freedom of information request, I was making representations—as we all do—on a neutral basis, representing my constituents at their request, and with their written authority, so it was an alarming response. And in that context, as I trust you're also aware, the Social Services and Well-being (Wales) Act 2014, Part 10, code of practice, relating to advocacy, states that local authorities, when exercising their social services functions, must act in accordance with the requirements contained in this code, and that it is open to any individual to exercise choice and to invite any advocate to support them in expressing their views, wishes and feelings. However, after an autistic adult recently asked me to attend a meeting with the same local authority, as an advocate for her—as I've done scores of times with constituents and public bodies; I'm sure you have also—she received a message from the local authority this weekend, stating, 'I'm not able to invite Mark to the meeting as I've been informed by higher management that if Mark has any issues regarding yourself or your son, he needs to access customer services.'

I hope you'll agree that these and other similar responses by a local authority's senior management are serious matters, with potentially damaging repercussions. So, again, what action can you take to ensure that repeat offenders, such as this local authority, both understand and operate within both UK and Welsh law?