Part of 1. Questions to the First Minister – in the Senedd at 2:24 pm on 17 January 2023.
Well, Llywydd, change is inevitable in the health service. Some surgeries close, new surgeries open. It's been like that since 1948. There are more directly managed services in Wales now than there were before, and that's a reflection of the changing nature of the profession, as the old model, the principle of a practice-owned model, becomes less attractive to new doctors entering general practice. I would expect Aneurin Bevan health board to deal with any changes sensitively, to make sure that they are in contact with their local patient populations, and to do what needs to be done if there are access issues that emerge as a result. Patterns of access are changing as well, Llywydd. In future, a far higher proportion of consultations will take place remotely, by telephone, or by video call. We can't expect the NHS to be set in aspic—it never has. Change has to be handled sensitively, but change is inevitable, and change actually can make things better, as well as sometimes making things more difficult.