I call for a statement from the Minister for Health and Social Services on Welsh Government support for GP practices to implement the new GP contract in Wales, starting this year. For example, the single consulting room, cramped and crowded workspace and restricted waiting room at Hanmer surgery, near the Shropshire border in north-east Wales, means that their GP is unable to comply with the new regulations. He's been seeking to develop a purpose-built premises, fit for the demands of the twenty-first century and the increasing GP contractual obligations required by Welsh Government since 2012. A nearby site was identified over a decade ago. We know that an investigation into governance and leadership at Betsi Cadwaladr University Health Board is currently taking place, and Hanmer surgery patients action group states that the constant changes in personnel within the health board's east area team and primary care senior management has resulted in obfuscation, misinformation and a lack of continuity and information flow on a situation that should have received urgent attention, and that the real issue is the total lack of communication from the health board and the apparent lack of any appreciation of the situation. Promises have been made but never fulfilled, they say—no information from a meeting on 11 November, no monthly updates, as promised in November. There is just no engagement and absolutely no accountability. This is an example, and I call for an urgent statement accordingly, not just on this case but on the wider implications for primary care services in that area.