Thank you, First Minister. As I am sure you'll agree with me, the experience that some disabled people have in Wales when they're accessing public transport still falls woefully short of the standards that we expect and they deserve. I regularly receive communication from residents in my region complaining about the lack of thought and care for them and their needs, and a recent e-mail from a resident who has just lost her eyesight shows how frightening and dangerous travelling by rail from the Valleys into Cardiff, and then on to elsewhere, can be. There was no assistance available for them when boarding or departing any of the trains, which was terrifying for them because of the large gap between the train and the platform. They also received no help whatsoever in trying to get through the ticket barriers, which caused considerable panic as they struggled to find the ticket slot. Moreover, not only were they unable to purchase a ticket prior to travel, as there was no ticket office and the machines weren't suitable for those with visual impairment, but they were even prevented from using their rail card by the onboard ticket collector as they had not purchased their ticket prior to travel, which was actually the wrong course of action. Therefore, First Minister, I'd like to know what assessment has the Welsh Government made of the problems of those who are visually impaired or suffer from blindness are experiencing when using rail services in Wales? And what assurances can you give that assistance will be made available for those with visual impairment and other disabilities when accessing the new south Wales metro system? Thank you.