Prepayment Meters

Part of 4. Topical Questions – in the Senedd at 3:20 pm on 25 January 2023.

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Photo of Jack Sargeant Jack Sargeant Labour 3:20, 25 January 2023

I thank the Counsel General for his answer, and the leadership of Welsh Government colleague Jane Hutt in this topic. This is nothing short of a national scandal. We have seen hundreds of court orders issued at a time, and now data shows that, out of the 500,000 applied orders for forced switching to prepayment meters, only 72 were refused. Out of 500,000, just 72 were refused. Nobody could suggest that this shows anything other than no checks are taking place to establish if the consumers are vulnerable. 

Now, because of this failure to carry out even very basic checks, vulnerable people are left with the constant threat of being cut off in the middle of a cost-of-living crisis in the middle of winter. Counsel General, this is a matter of life and death. The UK Government, which recognised over the weekend that something is going very wrong following consistent calls from the likes of myself and other campaigners, still choose to only ask the very companies who have so badly let our residents down just to do the right thing. Leadership is about taking decisions, especially when the evidence of wrongdoing is so overwhelming. Statistics show that almost 200,000 more people will be forcibly switched by the end of winter if nothing is done. Counsel General, do you support my calls for an immediate ban on the forced switching of prepay meters, and for those residents who have already been inappropriately switched by energy suppliers to be able to switch back, free of charge and quickly?