NHS Historical Complaints

Part of 4. Questions to the Minister for Health and Social Services – in the Senedd at 3:27 pm on 31 January 2023.

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Photo of Baroness Mair Eluned Morgan Baroness Mair Eluned Morgan Labour 3:27, 31 January 2023

People wishing to raise a complaint with an NHS body should do so within 12 months. The NHS bodies have discretion to consider complaints that occurred over 12 months but cannot consider complaints that occurred over three years unless they meet specific criteria.