Thank you. I absolutely agree with you; I think this is an excellent initiative, and all health boards across Wales are at different phases of the implementation now, but we are looking towards having that 24/7 coverage right across Wales by the end of this financial year. I know officials are working with colleagues in 111 to develop marketing materials for preparation for the national launch. Health boards have been raising awareness locally; I know myself as a Member of the Senedd and I'm sure others have been raising it on our social media profiles too, and I think that's important also. There will be much more of a national awareness launch made when all health boards are in the same position by April.  

I think what's been really pleasing to see is that partners have welcomed this service, and I think what it does show is that the majority of callers to this number won't need referral to NHS mental health services following the intervention of a mental health practitioner to de-escalate their distress, for instance, they might need other types of support, and I think it's really important that it's the right access of support they're getting.