Well, actually, the pandemic has forced a number of people to think about the way in which they work, and actually, we all know that a number of businesses had to go into the online world when they weren't necessarily there. They then had to think about the customers that will want to use that, because more customers had to use things online. And so, there's a point here about a business need and fulfillment and the fact that, actually, there's a broad trend—and there has been—of greater activity online. And that's a challenge for some of our physical infrastructure, and having vibrant high streets and places, but that trend has really accelerated as a result of the pandemic.

And I know that we talked about this before; there's both an opportunity and a risk, and the opportunity is, you're getting used to the way that there are successful, commercial operations available. You need to make sure that your staff are able to deal with that; you need to make sure that your own facility is able to deal with the demand you'll have coming in, and then think about how you're servicing the needs of your customers in doing so, and making sure that your customer information and your business information is actually secure. And it is one of the things that we do talk about with a range of business groups, who represent small and medium-sized businesses—one of their key risks is to make sure that they are capable in those areas and that they can understand where the help and support are.

Now, when you come to Business Wales, that is something that we can and do talk with businesses about. We also know that there is a growing cyber security industry in Wales. Some of those are, if you like, the big names and the big players, whether it's PricewaterhouseCoopers or whether it's Airbus or others. Whereas, actually, we also have a range of cyber security firms that specifically look to help those small and medium-sized firms to make sure that they can take advantage of the opportunities and, at the same time, keep themselves and their customers secure.