Part of 2. Questions to the Minister for Health and Social Services – in the Senedd at 2:52 pm on 8 March 2023.
Well, thanks very much, and, obviously, the pandemic meant that GPs started to work in a different way, and I think lots of the public have welcomed this new way and new approach. So, we're not going to go back to a position where we insist that everybody is seen face to face by a GP, but what I will say is that, actually, we have a new general medical services contract in place, which means that, for example, the accessibility to GPs is written within the contract. There are some that are performing better than others, and, obviously, we need to look at best practice. But what I can tell you is that I don't think I've seen GPs ever working harder than they are now. There was a time in December where 400,000 contacts were made by GPs in Wales in a week—that's quite an extraordinary amount of work being done by them. And what I can say is that, actually, per head of population, there are more GPs in Wales than there are in England, and what we have seen is a 15 per cent increase from 2017 to 2021. And it is very difficult; you can't force people to work full-time. In fact, part of what we need to do is to make sure that people feel that they can work flexibly, because the last thing we want to do is to lose people who are prepared to work flexibly and give any amount of time. I think it'd be better to make sure that we keep them in the system in some way rather than lose them altogether.