Part of the debate – in the Senedd at 3:45 pm on 22 March 2023.
There have been many great points made in this debate already. The perversity of prepayment is in many ways the perfect distillation of callous Westminster politics and the rigged energy market that we’re burdened with in the UK. How did we ever get to this situation, where people’s homes were being entered without permission on an industrial scale to fit prepayment meters against their wishes? To add insult to injury, those on prepayment meters would end up paying far more for their gas and electricity than someone paying on direct debit. This means that a millionaire would pay less per unit of gas and electricity that someone in receipt of benefits, struggling to make ends meet. How was that ever legal?
Families have gone cold this winter due to this scandal. Older people have sat in the dark due to this scandal. People have died due to this scandal. All of this has gone on while our energy companies have been making record profits, profits that have been made on the backs of people in misery. In a crowded field, this is one of the most shocking examples of unfairness that we can see in the UK today. It is right that we’re debating this matter in the Senedd today, and I commend Jack for bringing this debate to this Chamber and for his tireless campaigning work on this topic. He has the full support of Plaid Cymru in shining a spotlight on the injustice that has been allowed to go on far too long in the energy sector.
While I support Jack’s proposals, I think there is a wider debate to be had about the way people in debt are treated. Earlier this year, I met with the Enforcement Conduct Board, who provide independent oversight for bailiffs, and they shared with me some horror stories about the charges that are applied to people in debt. I’ve mentioned this case before, but it’s worth reiterating. I was given an example of a woman who lives in social housing in Newport and receives universal credit and personal independence payments. She was subject to a High Court enforcement case on behalf of a utility creditor. She asked the debt collection company if she could arrange an instalment plan, but the company refused and insisted that they visit her to see if she had any assets they could repossess. This meant that, in addition to the £75 charge that was added to her debt because of the telephone stage of enforcement, a further £190 was added to her debt for the visit. If she had not been at home on that first visit, a second visit would have led to a stage 2 High Court enforcement fee of £495 being added on.
The way people in debt are being treated by bailiff companies has the hallmarks of the way people are being treated by having prepayment meters forced upon them by energy companies. I’m pleased to hear that the Welsh Government is now engaging with the Enforcement Conduct Board, and I’d welcome an update on that. I hope that greater regulation can result from these meetings in order to clamp down on rogue firms that take advantage of people in poverty and plunge them into even greater poverty. Diolch yn fawr.