Prepayment Meters

Part of 1. Questions to the Minister for Social Justice – in the Senedd at 2:02 pm on 29 March 2023.

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Photo of Jane Hutt Jane Hutt Labour 2:02, 29 March 2023

Thank you very much, Peredur. I just want to say that, yesterday, I had a very useful and constructive meeting with the Enforcement Conduct Board. Following contributions and representations made in this Chamber, I had approached the Enforcement Conduct Board and asked them if they could play a role in accrediting those who were enforcement agencies for utilities. And I have to say that I was very pleased to hear from them, and indeed I had a meeting with Dŵr Cymru earlier this week. Dŵr Cymru is putting into the standard—you can see it on their website—the standard condition that the Enforcement Conduct Board is now stated. It's been set up so that those who are subject to enforcement action must be treated fairly, and it will provide independent oversight of the enforcement industry, with a special regard for those experiencing financial difficulty or other vulnerable circumstances. So, they are saying, Dŵr Cymru, that 

'organisations that we work with...will be requiring all enforcement agencies that work on our behalf to be accredited by the Enforcement Conduct Board.'

Now, I think that's a step in the right direction and the Enforcement Conduct Board said that it's thanks to the leadership in Wales—Government and Senedd, I would say—that, actually, it's having some bite in terms of the utilities. So, I'm going to be waving this in the faces, or virtually, of the energy suppliers on Thursday.