<p>The Delivery of Public Services </p>

Part of 1. 1. Questions to the Cabinet Secretary for Finance and Local Government – in the Senedd at 2:10 pm on 29 June 2016.

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Photo of Mark Drakeford Mark Drakeford Labour 2:10, 29 June 2016

Well, I understand the point that the Member is making. In my discussions with trade unions earlier today, they emphasised their anxiety at the way in which, sometimes, alternative models can be seen as a first resort for the provision of public services. That’s not the position we take in Welsh Government. The action plan for alternative delivery models in public services makes it clear that we should come to some of these alternatives only when we are sure that it is no longer possible to go on directly providing services.

But in other areas I think the ground is more promising. The Member pointed to the social services area where the Social Services and Well-being (Wales) Act 2014 places a specific duty on local authorities to promote co-operative ways of providing services. To my mind, they can offer a way of bringing some of these services back closer to the public realm. So, I think we need to think of it slightly more differentially and think of what is right in particular service contexts. Where I definitely agree with the Member is that we need a different relationship between services and citizens in which we regard the people who use our services as sources of strength and assets in that joint way of doing things and treating them as equal partners in the way that services are designed and delivered.