Thank you for the question. I think it is important to try and understand how best to deal with concerns people raise when ringing call handlers. I can’t speak for every other emergency service and the way they deal with matters—of course, one of them is not currently devolved—but I do expect that, in examining all the information of the ambulance quality indicators and looking at the review of the new model that we have that will come up this autumn, there is a proper opportunity to look again and to review to see if we have appropriate questions being asked to make sure that people are then dealt with sensitively as well. If people do feel that they have constituents who have not been handled in a sensitive manner, I’d be happy to receive those comments and questions if you haven’t already taken them up with the Welsh Ambulance Services NHS Trust.