Part of 3. 2. Questions to the Cabinet Secretary for Health, Well-being and Sport – in the Senedd at 3:09 pm on 1 March 2017.
It is about tackling perceptions, though, and I’m slightly disappointed again. Data are very, very important. Quite often, the Minister claims an achievement and there are no data to back it up, when often there are data to back up where the problems are occurring within the NHS. There is an underlying problem, of course, throughout the emergency care system. We know there are people of all ages with chronic conditions that need to be managed in the community, including being able to have same-day consultations and so on where necessary.
Now, the older people’s commissioner’s report also highlighted the barriers many people face in discussing issues with a GP they might not know, with time limits on how long they have to describe the symptoms, and so on. The report even notes that one person said there was a notice in reception at one surgery saying that there was a one-issue rule—clearly not appropriate in an age in which more and more people have multiple conditions that the NHS has to deal with. Do you accept, then, that, if patients feel rushed by a GP, or turned away from an appointment, patient safety is compromised, ultimately? Will you agree that neither practice is acceptable and needs to be stopped?