'The staff feel that, throughout this process, the communication has been poor and not undertaken in a timely manner, effectively preventing union representation and causing serious distress and worry to all staff concerned. The staff therefore request that you investigate and remedy deficiencies in the processes that have been highlighted to you.'

Now, Betsi Cadwaladr, of course, is under your Government's direct control, so will you also undertake to investigate why the staff are so aggrieved at this process, because in your previous answer you talk the talk; shouldn't you now walk the walk?