Part of 3. Topical Questions – in the Senedd at 3:49 pm on 23 May 2018.
I thank you very much for that, and I would absolutely commend Newport City Homes on the work that it's undertaken immediately following the tragedy at Grenfell and since. They've taken robust action in terms of the building itself—so, introducing that sprinkler system, for example, but they've also been very clear in terms of tenant communication. I know that they knocked on every single door of the tenants within their three blocks to talk to them individually about the issues to provide them with reassurance, but also to give tenants the opportunity to ask any questions that they might have. They also had some drop-in sessions, for example, and provided some written material, which I know our fire safety advisory group did hold up as being exemplary, and we shared that with others to show an example of how a complex issue and a really concerning issue can be communicated in a way that is understandable to all tenants and provides strong advice and information but without doing so in a way that causes undue alarm to the tenant. I was really pleased to visit Newport City Homes to talk to some of the tenants, and they were very complementary about the service that they'd had from Newport City Homes, and also felt that the new sprinkler system, for example, was a visual and tangible sign that their safety was very much being accounted for.