Leader of the house, I'm regularly approached, as I know many Assembly Members are, by organisations that have got ideas about how they might be able to help to improve, digitise and streamline public services. Many of these organisations have proven track records throughout the rest of the UK and, indeed, in Europe, but they are finding it increasingly difficult to interface with the Welsh Government. I'm concerned that we're creating barriers, and there's a risk of us not being at the forefront of a digital revolution in public services.

What routes would you suggest as the best way in for these organisations? They do try to approach individual portfolio holders, but get stopped at the gate by officials. A 'not made here in Wales' mentality doesn't help us to become leaders or the best of, and we want to learn from other good examples throughout Europe. I am really conscious of the fact that, especially in health, there is an awful lot of very good work going on elsewhere, and we just don't seem to have a handle on it.