Part of 3. Topical Questions – in the Senedd at 3:22 pm on 21 November 2018.
Maybe in your subsequent answer, you might want to join with Transport for Wales in apologising for the inconvenience that has been caused to travellers over the past few weeks. I personally thought the First Minister was hugely defensive yesterday when criticism was put to him of the situation on Wales's railways, and many thousands of passengers have suffered, failing to get to work or failing to get from work. My own daughter was standing on a platform at Aberystwyth on Sunday afternoon waiting for the train, which was on time, according to the sign—it just didn't turn up. Now, anybody who knows Aberystwyth station, you've got pretty good warning that that train's not coming. But the train didn't arrive. This isn't acceptable. As I say, I thought the First Minister was very defensive in saying, 'We didn't promise to transform rail in a month.' Well, we weren't criticising Government for not transforming rail within a month. The point that was being made was that things had gone backwards at quite a rate over a matter of weeks. And it's not too much, I don't think, to expect Welsh Government to be a little bit contrite and to say, 'Yes, sorry. Things aren't really going as they can.'
Now, I've learnt a bit over the past few days in terms of reasons that have been given for so many trains being taken out of service. I had to read it twice—I thought it was a problem with flat tyres. I know enough about trains that it wasn't that, but flat wheels is a problem that comes from trains sliding on leaves and so on. So, yes, we recognise that there are problems and we recognise also, I guess, that there would be teething problems. I support, in principle, having Transport for Wales, so this isn't somehow wishing Government to fail, because we want a better rail service. But can you this afternoon, perhaps accompanied with that apology from Welsh Government to Welsh passengers, tell us what kind of timescale we should be working to now when people can expect that the train service will get back to normal, and, considering people wanted a better service and were looking forward to seeing the end of the last franchise so that we could start a new chapter, give us the assurances that we need today?