Thank you, Llywydd. Minister, in Cardiff and Vale University Health Board, for non-emergency outpatient appointments, the non-attendance rate is now over 10 per cent. I noticed in England one of the things they do with sending texts—and it may be what we do, but could you just inform me—is that they do provide a rough estimate of the cost of a missed appointment, and then do that on an individual and a collective basis. Because I think if people realise how much it does cost—the opportunity cost is very considerable—they would think again. But over 10 per cent of no-shows is not acceptable.