Correspondence in Welsh

Part of 2. Questions to the Minister for International Relations and Welsh Language – in the Senedd at 2:24 pm on 3 April 2019.

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Photo of Mike Hedges Mike Hedges Labour 2:24, 3 April 2019

The difficulty my daughter had in getting Lloyds Bank to accept the form in Welsh is well-documented. What discussion has the Minister had, or intends to have, with banks, building societies and insurance companies regarding accepting correspondence in Welsh, because otherwise we're going to have a two-tier system, where the public sector responds in Welsh and the private sector doesn't?