Transport for Wales Ticketing Services

Part of 1. Questions to the First Minister – in the Senedd at 1:43 pm on 8 October 2019.

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Photo of Mark Drakeford Mark Drakeford Labour 1:43, 8 October 2019

Well, I thank Rhianon Passmore for that, and behind her question lies the determination that we have and Transport for Wales has to make it as easy as possible for passengers in the very many different ways in which people now expect to be able to access tickets to be able to do so. Whether that is with the new and improved ticket machines, whether, as Rhianon Passmore said, by being able to purchase rail tickets at convenience stores or, as I suspect many people in this Chamber do, by being able to book tickets online, either through the new app or through web-based ways. We want to have as many ways as possible in which people are able to use our public transport services efficiently, easily and, therefore, as Rhianon said, to get cars off the road and people using the improved services, which we know will be there as Transport for Wales rolls out the franchise that was negotiated and which will lead to not simply better ways of buying tickets, but better services with which those tickets can be used.