Well, I think it was unfortunate in the reference to Cwm Taf, because we're dealing with a system failure there with real individual harm it's caused, and we're looking at it at a system level. There's never been an incident where I've tried to say that the healthcare system does not have responsibility to individuals throughout it, and I expect our system to be able to deal with those.

In the figures that I referred to earlier, about satisfaction with the health service, those themselves don't say that every single person says that every single interaction has left them satisfied. There is always learning in where things go wrong. And in the individual case that you referred to, again, you know that I can't comment on it. I am, of course, interested in every single person who has cause to complain and cause for concern about the health service. But it does not matter whether they are physically being treated or cared for in England or within Wales. I expect people who commission and have responsibility for that care to maintain their interest in the quality of the care that's being provided as well, because a number of the statements you've made today are of real concern, about the quality of care and about what the relevant inspectorates both here and in England should be interested in, given the seriousness that you've outlined.

I will check through my office about the interest that the health board continues to take and the responses to the concerns being raised by your constituent, her family and her advocates. I recognise that I have responsibility for the whole system, both the good and the part that needs improving. I don't walk away from that, and I'll certainly take up the individual matters. I'd be grateful if you could raise all three of them in writing with me and I'll make sure that they are dealt with.