Waiting Times in Emergency Departments

Part of 2. Questions to the Minister for Health and Social Services – in the Senedd at 2:24 pm on 23 October 2019.

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Photo of David Rees David Rees Labour 2:24, 23 October 2019

Minister, I appreciate your answers to Suzy Davies, particularly on delayed transfers of care, but also the answer you said to Neil Hamilton in relation to the type of individuals who are going there. But we have a problem, because we are having people who are going to A&E because the out-of-hours service is not delivering for them or they can't get a GP appointment or they now feel, in fact, that it's easier. Because I've been on the phone 45 minutes waiting to get hold of a GP just for an appointment for a five-year-old child. Now, this is causing people to go into A&E. So, the Choose Well agenda you had as to who you should go to is great, but the problem is that you can't get to them—they're not available. Can you therefore look at the actions taken to ensure that, if we are going to choose well, they are available to choose to go to, because that is the big problem?