7. Debate on the Economy, Infrastructure and Skills Committee Report: Access to Banking

Part of the debate – in the Senedd at 3:55 pm on 11 December 2019.

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Photo of Bethan Sayed Bethan Sayed Plaid Cymru 3:55, 11 December 2019

I won't go over some of the recommendations that people have talked about already, but I would say that this was a really important inquiry that we did on banking here in Wales. I echo some of the comments made about why we all have an interest, because branches are closing the length and breadth of Wales, which is not only stopping vulnerable people from accessing services, but stopping people in general getting access face to face.

I think that it's somewhat ironic for the banks to say that they want to move to online services when, when you want a mortgage or if you want something pretty serious to be transactioned, they always, if they need to discuss things further with you, call you into a branch. If that means travelling, it can mean some distance for many people, and so I wish they would try and communicate their strategy better. Is it online or is it going to branches? If they are intent on doing more online, can they not move more of their services to make it easier for those people who want to use them online?

I also wanted to say that, in some of the scrutiny sessions, I raised with the actual banking sector the fact that they make huge profits and then they tell us that they can't afford to keep branches open. So, HSBC have made a profit, and this is from June 2019, of £11.8 billion; Lloyds—£4.3 billion; Barclays—£2.4 billion. A combined profit of £22 billion, and they're telling us that they can't afford to keep branches in Llanystumdwy, Bethesda, Rhondda or Neath open. I do not believe it. They say it's a different part of the company, but it comes down to the bottom line, it comes down to the profits for their shareholders, and that's where they've got it all wrong, so I have little, if any, sympathy for them in that regard.

Recommendation 10 is one I'm passionate about, talking about digital inclusion, talking about financial inclusion, for not only young people in schools, but for people across the board. I know, for example, if we all had the power to understand our finances much, much better, we might not need to go and enter that bank, or we might not need to go into such extreme debt, because we'd already have the power to understand the resources in front of us. So, I am grateful that there are going to be changes to the education process, but I don't understand how that's going to be of no resource whatsoever. It's surely going to take a bit more resource to put new measures in place for financial education under Donaldson, so I'm a bit confused by that.

We also know that financial inclusion plans have been happening since 2016, but I would like to see scrutiny of those financial inclusion plans, because some local authorities are doing amazing work, but some local authorities are doing nigh on nothing to make sure that their people are accessing financial inclusion courses or programmes that will benefit them.

The other recommendation I just wanted to focus on, as has been mentioned quite a bit today, is the Banc Cambria concept, the community banking. I've worked quite strongly with Celtic Credit Union in Neath Port Talbot. They are pretty concerned about some of the duplication that may happen if Banc Cambria comes about. Now, I support the concept of a community bank, we do as a party, but all I will say is that we need to ensure that any new community bank works in tandem, works in harmony with the credit union sector. They are giving out loans, they are helping people in their communities. We really don't want to see that network threatened by any new community bank.

The other issue I think I wanted to reflect on, emanating from what Russell George said, was the finances of any new community bank. We know that the Welsh Government has given £600,000 to support the start-up or the seed funding for Banc Cambria, but they tell us that it would cost £20 million to get Banc Cambria up and running with all the regulations and such. The Welsh Government's response refers in detail to the seed funding, and says,

'total investment is likely to be no more than £600,000'.

However, the committee's report recommended that the Welsh Government should clarify the level of future support it anticipates offering the community bank. But I'd suggest the response could have been clearer from the Welsh Government. For instance, and I quote from the Welsh Government's response,

'The initial investment being offered to Banc Cambria is to test the feasibility and proof of the concept at the first stage enabling the bank to engage with the Prudential Regulatory Authority (PRA) and Financial Conduct Authority (FCA) with a view to obtaining authorisation to establish a bank; it is not at this stage to provide the more significant investment that will be required to capitalise the bank should it be successful in obtaining a banking licence.'

Now, the wording in that last sentence is a bit unclear, and I would like some clarity from the Welsh Government. Are you opening the door to more investment in the future? Six hundred thousand pounds is a flash in the pan to the £20 million that's needed, and I would think that the Welsh Government—[Interruption.] I don't know if I've got time.