Thank you very much, Deputy Presiding Officer, and I thank the Business Committee for allowing me to bring forward this debate today. I also thank the 13 Assembly Members who were my co-submitters of this motion, or supporters of the motion. I think that number does demonstrate that this is an issue that has struck a chord with the membership of this Senedd more generally.

We are noting in this debate the increasing number of services that are available online only, whilst many people still don't have access to the internet or don't have convenient access, certainly, or simply aren't comfortable in using the internet for whatever reason. We are asking the Welsh Government to step in to assist. This isn't some old-fashioned opinion; we're not rejecting new technology. I'm more than comfortable, myself, using online services, and like so many people, technology of this kind has certainly made my life easier in very many ways. But as more and more services do go online—banking services, postal services, bus pass renewal systems, even the courts—more and more people are at risk of being excluded. And I do see from casework in my own office that this can cause real anxiety for some people, particularly older people.

Lack of access to the internet is a problem for some, as I said, not only because of broadband problems that you will have heard me discussing numerous times in the past, along with many other Members, but also because many people, particularly older people, don't have computers or smartphones. The older people's commissioner's office tell me that almost 30 per cent of people between 50 and 64 and 65 to 75 don't have access to the internet, and that goes up to around 50 per cent, or over 50 per cent, in fact, among people over 75 years of age.