Group 13: Citizen Voice Body — structures and engagement (Amendments 40, 19, 59, 75, 20)

Part of the debate – in the Senedd at 8:14 pm on 10 March 2020.

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Photo of Mark Isherwood Mark Isherwood Conservative 8:14, 10 March 2020

Votes on this Bill thus far, I fear, have further weakened the citizen's voice in Wales, further reduced the accountability of public servants, and further tilted power away from people and places to public bodies. But these amendments provide an opportunity to reverse that trend, where only independent local voices give true challenge locally. This is critically important, as we've heard, particularly in Betsi Cadwaladr university health board area, where the community health council has been particularly effective in providing a citizen's voice, sometimes perhaps to the annoyance of people in public bodies and people in Government, but we need to praise them for doing their job, recognising, as Angela said earlier, that owning a problem, actioning a problem, exposing a problem, addressing a problem, creates positive outcomes, creates reputational gain, creates happy employees and creates happy citizens. The opposite culture creates the opposite of all those things. 

As the board of community health councils and community health councils in Wales have said, the intention that the citizen voice body has a local presence covering all parts of Wales should be set out clearly in the Bill. They say the Bill should clearly reflect the intention that the citizen voice body has a local presence covering all parts of Wales. They say a requirement that the body must demonstrate its accessibility to people in all parts of Wales on a face-to-face basis would help ensure that everyone, including those who may not readily be able to travel or access online services, can confidently share their views and experiences with the citizen voice body. The body must be properly equipped and funded to support and develop its staff and volunteer members through appropriate learning and development, they state. They say people across Wales are clear that a new citizen voice body needs to have teeth if it's to be truly strong, truly independent, a true voice to reflect their views and represent their interests in health and social care at national and local level. Because people will only be confident that the new body has these teeth and is capable of meeting their needs long into the future if this is clearly set out within the statutory framework established for the body.

Please prove me wrong: please show that my initial comments are entirely invalid and that you are listening to what makes things work properly, and that you believe we have to have an effective balance of power between Government and the people so that the people's voice is always respected, always heard and always acted upon. Because, at the moment, it looks as though things are going badly in the wrong direction.