1. Questions to the Minister for Health and Social Services – in the Senedd on 4 November 2020.
7. Will the Minister make a statement on transparency within Betsi Cadwaladr University Health Board? OQ55791
I expect all health boards in Wales to behave in an open and transparent way, while balancing their obligations in respect of safeguarding the rights of individuals to privacy.
Thank you very much. The board at present, as the Minister knows, is appealing against the Information Commissioner's decision that the Holden report into problems at the Hergest ward at Ysbyty Gwynedd should be released. I think that reflects poorly on the board, and this isn't an historical issue. Other reports have suggested that problems are ongoing—a report on psychological therapies last year notes systemic and deep cultural problems, and, where lives have been lost, the failure to be transparent is entirely unacceptable.
In response to a freedom of information request some four years ago, the board said that there had been no deaths in Hergest between 2011 and 2016, but the coroner's report suggests otherwise, with a number of deaths either in the unit or as a result of people not being treated there. I know of three in Anglesey.
Now, I am aware, of course, that there is a Minister for mental health in place now, but this is a question on transparency and it goes beyond mental health. I've raised a similar concern about the way an external investigation into speech and language therapy has been handled by the board.That was a report in 2017, and that's a report that has also not been released. Will the Minister now insist that these reports are published and insist on that full transparency in Betsi Cadwaladr, because patients and staff, in the past and in the present, deserve that?
I think it's important to understand that there is an ongoing process. The health board has appealed the decision for a full release of the report, as opposed to the summary that it's already provided, including the recommendations that have already been published. That's on the basis that the health board want to protect staff who raised concerns and contributed to the report.
If I can just take a step back from the individuals and think more generally about my former life, when, as an employment lawyer, I was looking at a variety of issues and thinking about the interests of our trade unions and the staff they represent, we all want a process where whistleblowers are listened to, their views are respected and action is taken seriously to investigate concerns they raise. To give people confidence that they could and should raise concerns, the culture of any organisation, including the particular workplace or workplaces people work in, is a hugely important part of that.
We know that some people are fearful that their complaints will lead to action being taken against them, but it's also the way that people are then identified on a wider basis as well. It is important that whistleblowers who want to raise complaints or concerns anonymously—those who want to contribute to reports but don't expect their names to be put into the public domain—have an opportunity to do that so we do genuinely learn from and understand what people are doing in their workplaces and the concerns that they have.
This is a balance. I don't think there is a hard-and-fast—that there is only one right or wrong answer, because I would not want to try to insist on a course of action that, actually, might prevent people coming forward in the future.
Finally, question 8—Hefin David.