Questions now from the party spokespeople. The Conservative spokesperson first, Joel James. 

Thank you, Llywydd. As you are aware, Minister, throughout the current pandemic, there's been ruthless targeting of vulnerable people by text scammers claiming to represent the Royal Mail. In these scams, fake text messages have been sent, supposedly from the Royal Mail, informing their intended victims that a parcel or letter is waiting to be delivered to them, however a small admin fee needs to be paid before this can be done. These messages, known as smishing texts, ultimately harvest and steal their victim's personal details, and, in some cases, it has seen thousands of pounds stolen from their bank accounts. A Which? report in June this year showed that 61 per cent of those surveyed had received these smishing texts, either claiming to be from the Royal Mail or another delivery company. The scams most often reported to the Which? scam sharer are fake text messages claiming to be from the Royal Mail. Worryingly, some victims also receive follow-up calls from these scammers, sometimes of an aggressive nature, trying to convince them to send even larger sums of money. Fortunately, the success rate of these scams is relatively low, with four out of five people surveyed realising that these messages are fake. However, for those caught, the financial and emotional impact can be devastating. Can the Minister outline what conversations they have had with the Royal Mail regarding these scam texts, and whether or not they've agreed a forward plan of action? Thank you. 

Can I thank the Member for his question? He certainly raises a very disturbing phenomenon. We will have all known people that have perhaps contacted us in our constituency capacity to raise concerns not just on scams of this nature, but other scams, which is why we all actively in the Welsh Government support scam awareness campaigns. I'm actually due to meet Royal Mail in the next couple of weeks, and I'll make sure that that is on the agenda as well at that meeting. And I'm happy to report back to Members after that.FootnoteLink  

Information further to Plenary

Thank you, Deputy Minister, and thank you for taking the initiative there and meeting with the Royal Mail for that. 

As you will know, a recent investigation by a national newspaper has shown that Royal Mail HGV drivers have been logging fraudulent overtime claims, regularly signing up for lengthy lucrative and long distance overtime shifts on weekends and bank holidays. However, these drivers are then alleged to take up lighter and much shorter duties, which include only office-based administration tasks, while leaving agency staff to take on longer drives instead. Apparently, according to the newspaper, this practice has gone on for some time, and it has even seen some Royal Mail employees manipulate their time sheets and working hours for well over two decades, allowing some to even earn double their annual salary. Employees across Royal Mail offices have highlighted how common this practice is, and that overtime is also routinely paid even before it has commenced to avoid claims of fraudulence. As the Deputy Minister with lead responsibility for Post Office and Royal Mail matters in Wales, what actions have you taken to investigate and address these allegations?

Llywydd, I always take what we read in the newspapers with a strong pinch of salt, and it's not for me to comment on alleged practice like that. It's certainly something that we would raise both in social partnership with the employers and with the trade unions, but it wouldn't be appropriate for me to comment on that without knowing the detail of it.

Thank you. I appreciate your comments, and I would urge you to investigate this further and get more of the details, then, because if the allegations are proven to be true, I think it's a serious issue that needs investigation.

As someone who no doubt passionately reads The Socialist, the mouthpiece for the Socialist Party, formerly known as Militant, you would have been interested to see an article about a Llanelli postal worker who was sacked for whistleblowing to the Royal Mail internal investigations team regarding a fake working hours scam that was very similar to the one highlighted in my previous question. Apparently, according to this individual, senior managers have been paying delivery staff unworked overtime in order to manipulate their budget forecasts and to argue for higher departmental budgets over the summer months.

According to reports, the purpose of this fraud was to allow depots to build up reserves that would then be spent during peak seasons, with managers arguing that it allowed them to better manage a surge in parcel volume numbers. The whistleblower had allegedly been instructed by their managers to fraudulently pay staff for overtime that they had not worked, and the whistleblower was subsequently sacked after an internal probe discovered that they had reported this activity to the internal investigations team.

Thankfully, after a strike organised by the Communication Workers Union, the individual in question has now been reinstated to their role. But Minister, this begs us to ask several vital and fundamental questions. Firstly, given that whistleblowing policies are put in place to protect people, why was the identity of this individual made known so he could be sacked? Secondly, given that this practice seems to be quite widespread, why is it only after the individual was sacked that CWU became involved? Surely they would have known about these practices and actively opposed them. And third and finally, what assurances do we have that this fraudulent activity is no longer taking place in Royal Mail depots throughout  Wales?

Llywydd, I need to refer the Member to my earlier answer—that it's not appropriate for me to comment on individual matters without being appraised and fully informed of the detail of that. But I would take the opportunity, perhaps, just to remind the Member that although I lead responsibility within the Welsh Government for Post Office and Royal Mail matters, they are actually non-devolved.

Plaid Cymru spokesperson, Sioned Williams.

Diolch, Llywydd. As we've heard, tomorrow will mark this year's White Ribbon Day, the International Day for the Elimination of Violence Against Women and the launch of 16 days of activism that aims to prevent and eliminate violence against women and girls around the world, by calling for global action to increase awareness, promote advocacy and create opportunities for discussion on challenges and solutions.

On International Women's Day 2018, this Government committed to making Wales the safest place in Europe for women. Since then, at least 23 women are suspected to have been killed by male violence. This is a tragedy, and things cannot change whilst services to prevent violence and support survivors are not fully equipped to meet rising need. We've seen the Office for National Statistics figures published today, which show a rise throughout England and Wales in domestic abuse-related crimes.

Welsh Women's Aid recently published a 'State of the Sector' report, and it reveals that compared to the last financial year, there's been an increase of 22 per cent in the number of survivors who could not be supported by refuge due to the lack of capacity or resources. This is at least 692 survivors that did not get the support they needed. The report lays out the necessary steps for developing a more sustainable model for the sector, pointing to the fact that current funding only covers existing duties and leaves no surplus for emergencies and expected rises in capacity such as we've seen over the pandemic, or a need to be flexible in offering support, or a better focus on prevention and early intervention.

With the new violence against women, domestic abuse and sexual violence strategy and action plan in development, and with a clearer view now of Wales's budget position in the next three years post the UK spending review, now is the perfect opportunity to deliver on these commitments. Can the Minister confirm what action is planned in relation to safety and sustainability for survivors in Wales? Diolch.

Diolch yn fawr, Sioned Williams. This is a really important follow-on from the earlier questions and discussion this afternoon in my oral Senedd questions. It's clearly shocking that we are still in this position, where we know there's an increase in violence against women, and the fact that we have this shocking increase—you gave us the statistic—of 22 per cent.

The survivors are the ones we now look to, particularly in helping to steer us on the way forward, with our specialist agencies. So, the crucial thing for Welsh Women's Aid, BAWSO and the organisations who were with us on Monday night at the vigil is about how we develop our next five years of the VAWDASV national strategy. We are of course developing that with the police, the specialist sector and survivors, and I will be making a statement before the end of this term on the consultation that we're having on the draft strategy for the next five years.

But crucially important is how we are supporting those services, as you say, to enable them to meet the challenge and the needs. So, the violence against women, domestic abuse and sexual violence revenue budget for this year is £6.825 million, and that does include non-recurrent funding of £1.575 million, and it's an increase from the previous year of £1.575 million. That has actually helped VAWDASV organisations meet that increasing demand that you identified, of course, due to the COVID-19 pandemic. But we've also increased the allocation to third sector organisations by 4 per cent.

What's been very important is that we've looked at the sustainability of funding and brought all of the specialist services together to help us move forward in the way that you have quite rightly called for. I think it's important to recognise that this is something where all organisations work together locally and regionally with their local authorities, but also with police and crime commissioners, who are responsible for quite a lot of innovative funding. And it includes capital funding as well as revenue funding to strengthen the VAWDASV infrastructure. 

Thank you, Minister. The relationships and sexuality education duty in the new curriculum should provide high-quality education through a whole-education approach to eradicating violence against women. So, could the Minister outline how the new curriculum will assist in the aim of bringing violence against women and girls to an end? Thank you. 

This is also crucially important, recognising that, very much, tackling violence against women, domestic abuse and sexual violence is a cross-government responsibility. I'm working very closely with my colleague Jeremy Miles in terms of safeguarding young people, but also recognising that the new curriculum provides a real opportunity to address this. I think this is something where we also have to recognise that we've had some shocking information recently from the Everyone's Invited website about sexual harassment in schools, and it is something where the education Minister and myself are working together, recognising that this is something that we have to address through the relationships and sexuality education element of the new curriculum for Wales. That's going to be statutory. It's crucial that it's not an optional part of the curriculum, and it will be focusing on developing healthy relationships from the early years. But also, there has been some very important ongoing work already with the Spectrum project in schools, which is making that kind of impact. I've talked to the police chief constables as well as PCCs about how we can use their schools programme to address these issues as well. 

Diolch. I'm sure the Minister remembers the powerful testimony we had, and the important points made here in the Chamber recently, in the debate held on the prevention of spiking. What progress has been made, and what are the next steps for the Government, following the positive vote in favour of the motion, specifically with reference to supporting initiatives that actively challenge cultural attitudes that allow sexual harassment and assault to take place, producing a comprehensive strategy on preventing sexual assault and harassment in Wales's night-time economy, and seeking clarity from the UK Government on their plans to classify misogyny as a hate crime? Diolch. 

Thank you for that question as well, because we did have a very powerful debate here on spiking, and I think what I did report at that debate is the role of the police in response to spiking—they have a key role—and all police forces in Wales, as well as the PCCs, are taking this issue very seriously, recording incidents and providing enhanced training and ensuring a robust response to hold perpetrators to account. I think there are also responsibilities with local government and health to get that joined up and coherent response. Now, this is what we're working on with this new violence against women, domestic abuse and sexual violence strategy, because we have to focus on violence in the home, but we're now also extending that to the public realm, and including the night-time economy.

I've already mentioned the fact, and I think the First Minister did yesterday, that tackling misogyny is being discussed directly at our next policing partnership board in terms of there's some good practice elsewhere that we can learn from in terms of how police forces are addressing this, but also the Law Commission's review in terms of recognising misogyny as a crime. What we're asking for is that we have that review outcome as soon as possible. We have to recognise that this is a hate crime, in terms of misogyny, and then we want the UK Government to act with legislation, and I hope our colleagues will all support that when it comes to it.